9-1-1 Dispatchers to Graduate, Nov. 15

The Oregon Department of Public Safety Standards and Training (DPSST) is pleased to announce the graduation of its 116th Basic Telecommunications Class. The three-week course includes emergency call handling techniques, stress management, civil liability, ethics, criminal law, overview of fire-rescue and law enforcement operations, and a number of other topics. Upon completion of the course, students will return to their employing agency to continue their training for a number of months with a field training officer. The 9-1-1 training program began in 1993 when the Oregon Legislative Assembly enacted legislation which requires that individuals who receive emergency calls for assistance from the public, meet professional standards for training and certification. There are approximately 950 men and women across the state who work in this profession in city, county, tribal, regional, and state public safety communications centers. Basic Telecommunications #BT116 Graduation will be held at 11:00 a.m. on Friday, November 15, 2019, at the Oregon Public Safety Academy, 4190 Aumsville Hwy SE, Salem, Oregon. Telephone: 503-378-2100. The guest speaker is 9-1-1 Operations Manager, Marcela Haack, of the City of Grants Pass. DPSST would like to invite you to join us in observing the ceremony and congratulating Basic Telecommunications #BT116 on their successful completion of basic training. The graduating students appreciate the family, friends and guests who make graduation an appropriate conclusion to their basic training at the Oregon Public Safety Academy. Reception immediately following. Members of Basic Telecommunications Class #116 assigned to the Oregon Coast: Dispatcher Sarah Baley, Lincoln City Police Department; Dispatcher Maycie Dibble, North Bend Police Department; Dispatcher Gina Gray, North Bend Police Department; Dispatcher Amanda Iles, Coos Bay Police Department; Dispatcher Angel Ray, Florence Police Department.